Welcome back to the Captain Cliff chronicles. And since Part II, we have actually witnessed Cliff speak for a whole hour at an outsourcing conference and manage not to mention the "O" word once. That's quite a feat, so let's find out why...
Captain Cliff of the Sourcing Enterprise Part III… The Death of the “O” Word is copyrighted by Phil Fersht. If you are reading this outside your feed reader, you are likely witnessing illegal content theft.